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DELIVERY INFORMATION

Terms and Conditions
Stock Subject to availability.

As a companyTerraScenic -  Astons  is completely dedicated to your total satisfaction. If you have any suggestions or comments please email us using the link on the store page.

Our Contact details:
TerraScenic - Astons
Phone: [+44 (0) 1782593036]
Email: [terrascenic@aol.com]

Making A Purchase To make a purchase browse our store, and add any items that you wish to buy into the shopping cart.
After you have finished your selection, click on 'Checkout' and you will be asked for a few details that we need to be able to complete the order.

We accept direct payment by MasterCard, Switch, Solo, Maestro, Visa Debit, and Visa Electron.
We accept credit card payment via secure Payment Service Providers (PayPal).
Payments can be made by telephone ring 01782593036
We accept personal cheques and postal orders by arrangement.

When confirmation of order is received, this is to indicate that we have received your order. It does not indicate that a contract exists between us. We will indicate acceptance of your order, and hence a contract between us, when we send you an invoice. We have included this term to protect us in the case that a mistake has been made in pricing, we have inadvertently under-priced goods, or we are no longer able to supply a particular product for some reason. In the case of a change of price, we will always contact you first to ensure that the price is acceptable.
Shipping And Handling Postage and Packing charges are calculated by using the weight of items in your shopping basket plus a small handling charge for packaging costs.

Goods are shipped using Royal Mail or a courier delivery service and you will be offered the choice of service when you check out.
Delivery Schedule We will normally depatch your order to you within 1 business day.
Back Orders If your item is not in stock, we will back order for you. You will always be emailed with the option to cancel your order if you would rather not wait.
Tax Charges VAT is included in all prices
Credit Card Security All credit/debit card transactions are handled by our secure Payment Service Providers.
You can be assured of a secure shopping experience with us.
Credit card details are not retained by us after payment has been made.
Guarantee Should you not be satisfied with your purchases email us at terrascenic@aol.com or ring 01782593036  - 07708648718 and we shall resolve the situation to your satisfaction.
Reaching Us If you need to reach us, please email on terrascenic@aol.com or ring our sales helpline - 01782593016 - 07708648719
Privacy Policy TerraScenic - Astons do not disclose buyers' information to third parties other than when order details are processed as part of the order fulfilment. In this case, the third party will not disclose any of the details to any other third party.

Cookies are used on this shopping site to keep track of the contents of your shopping cart, to store delivery addresses if the address book is used and to store your details if you select the 'Remember Me' Option. They are also used after you have logged on as part of that process. You can turn off cookies within your browser by going to 'Tools | Internet Options | Privacy' and selecting to block cookies. If you turn off cookies, you will be unable to place orders or benefit from the other features that use cookies.
Returns Policy Your rights to return goods are protected under the EU Distance Selling Directive which can be found at http://www.hmso.gov.uk/si/si2000/20002334.htm
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Astonmerchandising.co.uk  T/A TerraScenic.